In chapter 5, there were several studies about team cooperation using certain media. Between video, audio, photos, and text media, the video applications resulted in the highest rate of cooperation compared to the others reasearched. Audio-only interactions resulted in lower levels of cooperation than video but higher than with text-only interactions. Researchers also found a positive effect on cooperation with the use of photo media. Text-only media had the lowest levels of cooperation.
So what does this mean?
I find it very interesting that many people felt the most trust and cooperation when dealing with video media. Is this because it simulates face-to-face reactions more realistically than audio only, photos, and text? I assume that since video features allow people to see nonverbal gestures, hear the person's voice, and observe them speaking, many people feel more open and trusting to this form of communication. There is less to hide behind in video communication than the other forms used in the research.
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3 comments:
This is a good point! And it makes me wonder why more people don't use video and audio online!
I'm not totally trusting when it comes to the internet but I would give video a try. I just like the idea of being able to read someone's gestures and nonverbal cues along with being able to hear their voice. At least with video, if I find out later that the person was still dishonest at least I'd feel a little better knowing that he/she was just a bad person. Words by themselves really doesn't mean much to me until I can get a visual.
I think I would be open to both; video and txt. I like the mystery good or bad in not knowing who you are dealing with online. You are free to make your choices and form your own opinions about that person and it is exciting. Yes I know it can be scary not knowing what someone looks like or who they are but that's what I like about it: imagination. I like the idea of the video interactions and I think soon everyone will be using these cameras online to interact. We are a society based on appearance and I have to say it is nice sometimes as well being able to see who is on the other side of the monitor. Being able to see someone might be good, but oculdn't it be decieving as well??
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